John and myself feel that we were very lucky to have found Harlen. I found him when I was trying to find a condo for my parents over a year ago. Anyway that never happened.. However I called Harlen one day and told him we wanted to move back down state.. So the search was on and my gosh it was a longer search than what I had expected. With that said Harlen never lost his patients, his calming tone when speaking with him. He always answered all of my questions, never made me feel I had asked a stupid question, or that it was an inconvenient time to speak with me. Always ready to discuss, go look at place and call the loan officer to find out a specific detail for us. Harlen just did what was needed and much more for John and me. It has been a wonderful to have met Harlen and work with him. We consider Harlen a friend and we will always recommend Harlen to family and friends should they want to buy or sell a home. Completely happy with how well Harlen dealt with any and all issues. Harlen went above and beyond what his duties were to us as clients. With that said we appreciate everything he has done for us and the extra help he gave us. The thing is we didn’t ask for that help, Harlen just knew when we needed the help and he simply stepped up to the plate for us. We are very grateful for Harlen and appreciate him so much.